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Relationship Banker I (890-522)

Position Summary:
Performs a variety of duties in promoting and selling bank deposit services to new and existing customers.
Essential Duties and Responsibilities:
Opening and processing new accounts, including but not limited to, DDA, SAV, IRA's, certificates of deposit and money market accounts.
Consults with customers on their specific needs for deposit accounts.
Quotes rates, service charges, restrictions and other relevant information about the accounts.
Prepares necessary paperwork for opening new accounts and input on computer.
Orders checks, ATM Cards and Debit Cards.
Maintaining files on the account status of branch customers; informing customers when fixed time deposit accounts have matured; renewing accounts or opening new accounts.
Responding to customer inquiries on account status; researching problems and concerns.
Must be proactive in meeting the needs of customers, such as utilizing tools provided to offer additional products and retain existing relationships.
Cross-selling other bank services and referring customers to other departments such as Lending or Mortgage when necessary.
Keeping informed of changes in bank services and procedures.
Handles and relays through the Operations Department: Power of Attorneys, successions, and estates.
Handle and relays through the Compliance Department: Subpoenas and court order
Send items for collection.
Collects charge-offs.
Make monthly Portfolio Retention calls.
Initiate Wire transfers.
Additional job duties may be assigned as needed.
Provide excellent customer service
Safe Deposit box ? open and entry.
Handle and process collection notes.
Take loan applications when loan officers are busy
Adheres to the BSA Policy and all other Bank Policies.
Other duties and responsibilities as may be assigned by supervisor.
Required Skills
General knowledge of DDA, SAV, IRA, CD, and money market accounts.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Required Experience
Requires an associate's degree or equivalence to 0-2 years of experience in accounts and customer contact.
Job LocationAmite, , United StatesPosition TypeFull-Time/Regular
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